Shipping FAQ

You can send a parcel or a document through shipkar in 3 easy steps. visit https://ship.shipkar.com to send a shipment.

To cancel a shipment you need to share the AWB no i.e. the tracking no on support@shipkar.com and your shipment will be cancelled within 2 working hours.

When you share your AWB or tracking no on support@shipkar.com we request you to kindly share your bank details or UPI ID and we will reverse the shipping amount within 24 hours.

You will need to share AWB or tracking no on support@shipkar.com and we will get the same updated within 24 working hours and update you on the same. 

A shipment can be delivered between 10:00 to 8:00.

Volumetric weight means the weight which is measured taking the dimensions of the product. You can calculate the same by visiting the link https://www.shipkar.com/volumetric-weight-calculator

Dead weight is the actual weight of the shipment which we measure by putting the shipment on a weighing scale.

Volumetric weight or dead weight which ever is higher is considered at the time of shipping and charged accordingly.

We request you to wait for 24 hours to get the tracking status of a shipment. Generally the tracking status is updated within 8 hours but due to delays and work load sometimes the tracking status takes time to get updated in our system.

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